Don't ignore overpayments to carriers. The Overcharge Claim module makes it easy for shippers, freight auditors, and logistics professionals to streamline their overcharge claims processing.
Freight claims with all supporting documents typically receive payment within 8 – 10 days, improving cash flow.
Clients using the Overcharge Claim module typically resolve 95% of freight claims, compared to the industry average of 80%.
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The freight claim system automatically sets follow-up reminders to ensure that unpaid claims are never forgotten. The system even generates follow-up letters at 30, 60, 90, and 120 days after filing.
The system provides alerts when supporting documentation or information is missing, preventing claims from being sent with incomplete information.
Calculate overcharge payments based on the mileage or the weight rate.
View the top-level freight claims overview report for a quick update. Then drill down by carrier or specific freight claim for cost-saving data mining.
Identify carriers most likely to produce freight overcharges or decline to pay freight claims, enabling you to do business with only the best carriers.
Easy access to historical data allows for fast performance reporting and loss prevention strategy.
The centralized, online database allows multiple users to edit the database at once - no need to keep track of multiple versions of spreadsheets.
The system’s intuitive interface keeps freight claim documents organized in one location. Store each claim's supporting documents and photos within the claim record for easy access.
The Overcharge system's email functionality allows you to email carriers from within the system. This keeps records of sent emails organized within the corresponding claim record, eliminating the need to search through emails later.